This SMS Privacy Policy & Terms of Service outlines how USA Parts Online ("we," "us," or "our") collects, uses, and protects your personal information in connection with our SMS messaging services and the terms you agree to when you engage with us via SMS.

 

​Privacy Policy for SMS Services

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1. What personal information is collected? When you opt-in to our SMS services or communicate with us via text message, we may collect personal information including your mobile phone number, the content of your messages, and any other information you provide.

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2. How is personal information used? Your personal information is used to respond to your inquiries, provide customer support, send you information about your orders or our services, and to facilitate conversational commerce related to automotive parts.

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3. Who is personal information shared with? We do not sell, rent, or trade your personal information with any third parties for their marketing purposes. We may share information with our trusted service providers, such as our SMS platform provider (RingCentral), who assist us in delivering our SMS services. These providers are contractually obligated to protect your information and use it only for the services we request.

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4. SMS Consent Sharing Clause We do not share your SMS consent or mobile phone number with any third parties or affiliates for their marketing purposes.

 

​SMS Terms & Conditions

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By providing your mobile number or by sending an initial text message to us, you are providing your consent to receive SMS text messages from USA Parts Online.

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1. Types of Messages You can expect to receive messages related to your inquiries about automotive parts, customer service support, order status updates, shipping notifications, and other conversational topics related to our business.

 

2. Message Frequency Message frequency will vary depending on the nature of your conversation and transactions with us.

 

3. Fees and Charges Message and data rates may apply to any messages sent to you from us and to us from you. For questions about your text plan or data plan, please contact your wireless provider.

 

4. How to Opt-Out You can opt-out of the SMS service at any time. To stop receiving text messages from us, text STOP to our number. After you send the "STOP" message, we will send you one final SMS message to confirm that you have been unsubscribed.

 

5. How to Get Help If you need assistance, text HELP to our number for instructions, or visit our website at https://www.usapartsonline.com.

 

6. Contact Us For more information, please visit our website or contact our support team. By using our SMS services, you agree to these terms. Please also review our main store policy at https://www.usapartsonline.com/store-policy for more details.